Remove content on the organisation account
Users who have been granted removal permissions can remove content they own from the organisation account. Trusted admins have full removal rights across the entire account. They can remove entire items such as signature requests, discussions, tasks, or polls.
It is not possible to remove individual data inside these items (e.g., a single comment in a discussion).
Removal policies are described in more detail on the page: Data Retention and Deletion.
How do I get permission to remove content?
To remove content from the organisation account, you must:
Be the owner of the content
Have been granted delete rights by an admin user
Exception: Trusted admins can remove any content without restriction.
You can identify ownership by the owner icon
.
In the example image below, Erika Holm (creator of the signature request) and Helmi Simpukka are listed as owners. Owners can add new owners or assign ownership via the Members tab.
If you are an owner but still cannot remove the content, it means you do not have removal rights granted by an main user.
Main users can manage removal permissions in User management. By default, only main users and trusted admins have removal rights.
How to remove content
Remove a single item
To remove an individual content item:
Select Details from the toolbar
In the side panel that opens, scroll to the bottom and click Remove now
If you want to notify others about the deletion via email, you can select the users or groups and add a custom message.
Remove multiple items at once
You can remove several items at once from the list views:
Click the multi-select icon in the top toolbar
Select the items you want to remove
Click Remove
A summary of selected content will appear for confirmation before removal.
If you lack permission to remove some of the selected content, those items will be listed in the summary in red and will not be removed.
Notifications about removal
When multiple items are removed at once, no email notifications are sent
Users who had access to the removed content will see a notification in the app under the Notifications view
Restoring removed content
Removed content remains visible to the owner(s) for 14 days. To view removed items, apply the Removed filter in the sidebar.
During this time, owners can restore the removed item by selecting Restore content.
Removed content disappears immediately for all other users.
Users who had access to the removed content will see a removal notification in the Notifications section.
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